7 Comments
User's avatar
Diane Stern, MFT's avatar

My experience feels similar to Linnae's, below.

Diane Stern, MFT's avatar

I have not been successful with Patreon even thought I migrated over immediately and even paid some extra amount to extend my membership. I keep getting paywalls. Someone named Kalida at Patreon seems unable to help me despite my quick responses to her questions.

Virginia Sole-Smith's avatar

Can you let me know which subscription tier you joined, and which posts are paywalled for you? Thank you and I’m sorry!

Diane Stern, MFT's avatar

All of your posts are paywalled. I have always had the tier with the most...i.e. extra butter not sure what else you have offered but I have always wanted all the content. I remember when I first went over some kinda offer (if memory serves it was to allow me to extend my subscription at the same price or for longer?) was offered to me for $48 or so which I immediately paid for. I was probably one of the first subscribers to pivot to Patreon which makes this extra ironic somehow. Kalida also seems unclear re my email address I have always used diane.stern.mft@gmail.com but I do have a family (non professional) email if that helps: quintana224@gmail.com but don't know why they'd have that...

Linnae's avatar

Virginia, I’ve been trying to migrate over to Patreon and have been in touch with Patreon support. They’ve not been able to troubleshoot why my email isn’t eligible (the same one I’m using!) we’re going in loops about how I need to cancel my membership. I did. I shared the error messages I’m receiving. The offer expires tomorrow - just wanted to share the frustration in case others are experiencing the same.

Virginia Sole-Smith's avatar

Ugh so sorry! I’ll make sure you get the offer.

Diane Stern, MFT's avatar

Same, Linnae. Very frustrating.